Chris Davey
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Recent activity by Chris Davey-
What is the Warm Home Discount (WHD)
The Warm Home Discount. The Warm Home Discount Scheme for 2022/23 is now closed. What is the Warm Home Discount (WHD)? The Warm Home Discount scheme is here to give some help to th...
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What is a standing charge for?
Understanding standing charges. What are they, why do you pay them and how much are they? What is a standing charge? A standing charge is added to most gas and electricity bills by y...
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Who is z3nergy
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I get an error message when entering my reading online
Here are some helpful tips that might help you with finding the issue with your meter reading: Two-rate meters (e.g. Economy 7): If you have a day and night reading, check you've entered them cor...
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How do I read my smart meter?
Your meter readings are sent to us automatically, so you don't have to read your meter and can use your smart meter display to keep an eye on your energy use from day to day. In the unlikely event ...
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How to take a reading from your Aclara SMETS 2 smart meter?
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How to take a reading from your EDMI SMETS 2 meter
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How to take a meter reading using your in-home display
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Can I set up regular meter reading reminders?
Yes. You can choose to receive reminders every 30 days, 90 days, or opt-out anytime using our UW app! To do this, just go to Account settings > Meter reading reminders (under Email preferences) and...
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I've given a wrong meter reading
That's okay! submit a new reading using the button below: Give your reading Here you'll also be able to see what the last recorded reading was – remember to select whether it's for electricity or...